Terms of Service
Last updated: March 1, 2026
Effective date: January 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the services provided by The Paramount Turf Company, LLC (“we,” “us,” “our”), including communication through our dedicated SMS/text messaging program and our website. By accessing our website, signing up for services, or communicating with us via SMS, you agree to these Terms.
1. Who We Are
The Paramount Turf Company, LLC (Paramount Turf Co.)
Address: 2100 Jacobs Well Ct - Bel Air, Md - 21015
Email: brad@paramountturf.com
Phone: 410-205-9111
Our services include lawn care and related service offerings, client scheduling communications, and customer support via SMS, email, and other digital channels.
2. Definitions
- “Services” means the services we provide to you, including but not limited to lawn care, customer communications, SMS updates, and online interactions.
- “SMS,” “text messages,” or “messages” means messages sent to you by us (including automated messages) using our dedicated phone number.
- “User,” “you,” and “your” means any individual or entity using our services, including receiving SMS communications.
3. Acceptance of Terms
By using our services, including subscribing to our SMS/text messaging program, you expressly agree to:
- Receive communications from us, which may include SMS messages for service reminders, updates, promotions, and other notifications;
- These Terms and our Privacy Policy (linked below);
- Any future modifications to these Terms, which we may post on our website.
4. SMS/Text Messaging Program Description
We provide SMS/text messaging communications for customers who sign up or provide their phone number to us. These messages may include:
- Appointment confirmations and reminders
- Service updates or status changes
- Billing and invoice notifications
- Promotional offers or special updates (if you opt in)
- Customer support responses
These communications are delivered using our dedicated phone number through Jobber’s messaging platform.
5. Message and Data Rates
Standard message and data rates may apply from your mobile carrier when you receive SMS/text messages from us. You are responsible for any such charges.
6. Message Frequency
Message frequency may vary based on your interactions with us. You may receive multiple or occasional messages depending on service needs and your opted-in preferences.
7. Consent to Receive Messages
By providing your phone number to us or otherwise opting in, you agree to receive periodic SMS/text messages from [Your Company Name]. You understand and agree that:
- Your consent is not a condition of purchasing any goods or services;
- Message frequency may vary;
- Message and data rates may apply.
8. How to Opt-Out (STOP) & Help (HELP)
To stop receiving SMS messages:
- Reply STOP to any message you receive from us.
- After opting out, you will no longer receive promotional SMS messages, though transactional messages (e.g., service reminders) may still be delivered unless you specifically revoke all SMS consent.
If you need help:
- Reply HELP to any message, or
- Contact us at [support email/phone]
We will respond with instructions and assistance within a reasonable timeframe.
9. Privacy Policy
Your use of our services, including SMS communications, is also governed by our Privacy Policy, available at:
www.paramountturf.con/privacyandtermsofservice
Our Privacy Policy explains what information we collect, how we use it, and how we protect it.
10. Intellectual Property
All content, materials, trademarks, and other intellectual property on our website and communications are owned by us or our licensors and are protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute content from our website or messages without our written permission.
11. Disclaimers & Limitation of Liability
YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK. ALL SERVICES, INFORMATION, AND COMMUNICATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND.
To the maximum extent permitted by law, The Paramount Turf Company, LLC. and its affiliates, officers, agents, or employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, communications, or website.
12. Governing Law
These Terms are governed by the laws of the state of Delware, without regard to conflict of law principles.
13. Changes to Terms
We may revise these Terms at any time. Changes will be posted on this page with a new “Last Updated” date. Your continued use of our services constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact us at:
The Paramount Turf Company, LLC (Paramount Turf Co.)
Email: brad@paramountturf.com
Phone: 410-205-9111
15. Dispute Resolution & Arbitration
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, our Services, or SMS communications, the parties agree to first attempt to resolve the dispute informally by contacting us at the contact information listed above.
If the dispute cannot be resolved informally within thirty (30) days, the dispute shall be resolved as follows:
Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
- Arbitration shall take place in the State of Delware.
- The arbitration shall be conducted by a single arbitrator.
- The arbitrator’s decision shall be final and binding.
- Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Class Action Waiver
You agree that any dispute will be conducted on an individual basis only and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Exception for Small Claims
Notwithstanding the foregoing, either party may bring an individual claim in small claims court located in [Your County], [Your State], provided the claim qualifies.
16. TCPA Compliance & SMS-Specific Terms
We comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and applicable state telemarketing and messaging laws.
By providing your mobile phone number and opting in to receive SMS communications from [Your Company Name], you acknowledge and agree that:
- You are providing prior express consent (and where required, prior express written consent) to receive autodialed, automated, or prerecorded text messages from us.
- Consent is not a condition of purchasing any goods or services.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- You may request assistance by replying HELP.
We maintain records of consent in accordance with applicable law.
If you believe you received a message in error or without consent, you agree to notify us immediately at brad@paramountturf.com so we may investigate and resolve the matter promptly.
At Paramount Turf Company, our mission is to bring world-class lawn care, landscaping, and exterior maintenance to your doorstep. With expertise refined at the number one golf course in the world, we deliver exceptional results and an unparalleled customer experience. No one does it better because no one is more qualified, experienced, or dedicated to your satisfaction.
